Privacy Policy

Welcome to ENTORC. We respect your privacy and are committed to protecting the personal data you share with us while using our website at www.entorc.com . This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our site, submit technical inquiries, or engage with our services.

1. Information We Collect

We may collect personal identification and business information that you voluntarily provide to us when you submit an inquiry or contact us for support. The specific information we collect through our website forms includes:

  • Contact Details: Person Name, Email Address, and Phone number.

  • Business Details: Company Name.

  • Inquiry Specifics: Details regarding your requests for quotations, booking a demo, technical support, or general messages.

  • Usage Data: Standard analytics data collected by our hosting infrastructure, such as IP addresses, browser types, and interaction metrics.

2. How We Use Your Information

All business data collected through our website is handled in accordance with standard professional privacy practices and is used exclusively for quotation, support, and fulfillment purposes. Specifically, we use your data to:

  • Respond to your technical support inquiries and product questions.

  • Process requests for equipment quotations, bespoke engineering solutions, and demonstrations.

  • Deliver updates regarding your orders for precision engineering, torquing equipment, and hydraulic bolting solutions.

  • Maintain records of inquiries and client communications to ensure high-quality service.

3. Data Processing and Third-Party Services

We do not sell, trade, or rent your personal information to others. However, we utilize trusted third-party services to facilitate our business operations:

  • Website Hosting and Data Management: Our website is built on the Hostinger platform, which may process standard web analytics and store form submissions within our secure dashboard manager.

  • Form Processing: We utilize third-party backend processors such as FormSubmit and Formspree to securely route and record inquiry form data directly to our communications team.

4. Data Security

We implement strict operational protocols to protect the business and personal data collected through our website. While we strive to use commercially acceptable means to secure your information against unauthorized access, alteration, disclosure, or destruction, no method of transmission over the Internet or electronic storage is entirely secure.

5. Governing Law

This Privacy Policy and our data collection practices shall be governed by and construed in accordance with the laws of the jurisdiction of Kalyan, Maharashtra, India.

6. Changes to This Privacy Policy

We reserve the right, at our sole discretion, to update or modify this Privacy Policy at any time. Any changes will be posted directly to this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your information.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us directly at info@entorc.com .